Frequently Asked Questions

Supplier verification is US$79 per supplier, or US$60 each when you check 5 or more. An on-site factory audit starts at US$299 per factory, and a pre-shipment inspection at US$299 per man-day, plus travel at cost. You get a fixed quote before any work starts. See all prices.

The supplier's company name (English or Chinese), and its website or Alibaba link if you have one. If the supplier sent you a business license, quotation or contract, send that too, plus a short note on what you plan to buy.

A supplier verification usually takes 3 to 5 business days. The records check is quick; the video call depends on when the factory is available. On-site audits are scheduled as soon as travel allows, and the report follows within 2 business days after the visit.

No. I am paid only by the buyer, and I never accept money or gifts from suppliers. That is the only way my findings can be on your side.

In most cases, yes. I ask for the owner or general manager and check that the person matches the legal representative in the official records. When the owner does not deal with export directly, you get the factory's own export manager, never a trading agent. The report says clearly which one it is.

Yes. Records checks and video walk-throughs work for any company registered in mainland China. For on-site audits and inspections I travel from Xi'an by high-speed rail anywhere in mainland China, with travel at cost.

Machinery and industrial equipment: excavators, wheel loaders, backhoe loaders, forklifts, tractors, electric motors, generators and pumps. I can also verify suppliers of other products, since the records checks are the same for any company.

Because documents sent by a supplier are not independent proof. A license can belong to another company with a similar name, be out of date, or be edited. I check the registration directly in official Chinese databases and compare it with what the supplier told you.

You still get the full records check and my assessment. A real factory rarely has a reason to hide its production line, so a refusal is a warning sign in itself, and I will tell you what it may mean for your order.

Payment is made in advance by PayPal or Wise, after you agree to a fixed quote. On WhatsApp I can communicate in English, Spanish and Portuguese (with translation support), and I talk to Chinese suppliers in Chinese.